IXACT Contact vs Wise Agent: Which Real Estate CRM is Right for You?
Choosing the right Customer Relationship Management (CRM) software is one of the most critical decisions a real estate agent can make. It's the central hub for your contacts, deals, and marketing efforts. In the crowded market of real estate CRMs, two names that consistently appear are IXACT Contact and Wise Agent. A detailed comparison of IXACT Contact vs Wise Agent reveals two powerful, yet distinct, philosophies on how to manage and grow a real estate business.
One prioritizes simplicity and relationship nurturing, while the other offers an all-in-one powerhouse of features for a single price.
This guide breaks down everything you need to know. We'll compare key features, analyze pricing structures, weigh the pros and cons, and provide clear recommendations to help you determine which platform is the perfect fit for your specific needs. Whether you're a new agent building your sphere of influence or a seasoned pro juggling multiple transactions, the right CRM can make all the difference.
Quick Summary
- Choose IXACT Contact for Simplicity and Support: If you value an easy-to-use interface, top-tier customer support, and powerful done-for-you marketing tools like monthly newsletters, IXACT Contact is likely your best choice.
- Choose Wise Agent for All-in-One Power: If you're looking for a comprehensive suite of tools, including robust transaction management, landing pages, and call tracking, all for a single flat fee, Wise Agent is an unbeatable value.
- Key Differentiator – Marketing vs. Transactions: IXACT Contact excels at relationship-based marketing and keeping you top-of-mind with your sphere. Wise Agent's strength lies in its deep transaction management capabilities, making it ideal for agents who handle a high volume of deals.
- Pricing Philosophy: IXACT Contact offers a more traditional tiered pricing model, while Wise Agent is famous for its affordable, all-inclusive monthly or annual subscription that includes all features for every user.
An Introduction: What is IXACT Contact vs Wise Agent?
Before diving into a feature-by-feature breakdown, it's important to understand the core identity of each platform. While both are designed for real estate professionals, they approach the agent's workflow from different angles. This fundamental difference in philosophy shapes their features, user experience, and ideal user profile.
What is IXACT Contact?
IXACT Contact is a real estate CRM built around the principle of relationship management. Its primary goal is to help agents stay organized and maintain consistent communication with their sphere of influence (SOI), past clients, and new leads. The platform is widely recognized for its user-friendly interface and exceptional customer support, making it a popular choice for agents who may not be tech-savvy or who want a system they can master quickly.
The standout feature of IXACT Contact is its automated marketing. It provides professionally written and designed monthly e-newsletters that are sent to your contacts automatically. This “set it and forget it” approach to nurturing your database is a major draw for busy agents who want to maintain top-of-mind awareness without spending hours creating content. It also includes robust contact management, goal setting, and an agent website, positioning itself as a complete relationship-building toolkit.
What is Wise Agent?

Wise Agent positions itself as the ultimate all-in-one CRM for real estate professionals. Its core value proposition is providing a vast array of features—from lead management to transaction coordination to marketing automation—all under one roof for a simple, affordable flat fee. This makes it an incredibly powerful and cost-effective solution for agents and teams who want a single platform to run their entire business.
Where Wise Agent truly shines is in its transaction management capabilities. The platform includes detailed checklists, deadline tracking, and unlimited document storage, allowing agents to manage every step of a deal from contract to close. Beyond transactions, it offers a wealth of tools including landing page creators, call lists, SMS messaging, and integrations with hundreds of other real estate tools. Wise Agent is built for the agent who wants power, flexibility, and control over every aspect of their business operations.
Head-to-Head: A Detailed Feature Comparison
Now, let's get into the specifics. How do these two platforms stack up when you compare their core functionalities side-by-side? This ixact vs wise agent feature analysis highlights where each platform excels and where it might fall short for your needs.
| Feature | IXACT Contact | Wise Agent |
|---|---|---|
| Core Focus | Relationship Nurturing & Marketing | All-in-One Business & Transaction Management |
| Contact Management | Excellent, with detailed profiles and categorization | Excellent, with lead source tracking and call lists |
| Transaction Management | Basic tracking and task management | Advanced checklists, date templates, document storage |
| Email Marketing | Automated monthly newsletters, drip campaigns | Drip campaigns, bulk email, video text/email |
| Landing Pages | Included with agent website | Built-in landing page and squeeze page creator |
| Ease of Use | Very high, clean interface, easy to learn | Moderate, feature-rich interface can have a learning curve |
| Customer Support | Excellent, highly-rated phone and email support | Very good, 24/7 support included |
| Pricing Model | Tiered monthly/annual subscription | Single flat-fee monthly/annual subscription |
| Mobile App | Yes, full-featured mobile access | Yes, functional but some features are web-only |

Contact & Lead Management
Both platforms offer solid contact management, which is the foundation of any good CRM. You can import contacts, categorize them into groups, and keep detailed notes on every interaction.
IXACT Contact provides a very clean and intuitive contact dashboard. It makes it easy to see your communication history and upcoming tasks for each person in your database. Its strength is in reminding you to stay in touch, with automated prompts and a focus on building your “Keep in Touch Coach” score.
Wise Agent also offers robust contact management but adds more layers for lead generation and follow-up. You can create automated lead distribution rules for teams, generate daily call lists based on specific criteria, and track the ROI of different lead sources. This makes it slightly more powerful for agents focused on converting a high volume of new leads.
Marketing Automation (Email & Drip Campaigns)
This is a key area where the two platforms diverge. IXACT Contact's signature feature is its automated, done-for-you monthly e-newsletter. This content is professionally written and can be customized, saving agents a tremendous amount of time while ensuring consistent client outreach. Their drip campaigns are also easy to set up for nurturing new leads or staying in touch with past clients.
Wise Agent provides a powerful marketing suite, but it's more of a do-it-yourself toolkit. You can build complex drip campaigns, send bulk emails, and even integrate video messaging. While it doesn't offer a pre-written newsletter like IXACT Contact, it gives you more tools to create your own customized marketing assets, including single-property websites and landing pages to capture new leads.
Transaction Management
This is arguably the biggest differentiator in the ixact contact vs wise agent debate. Wise Agent is a clear winner for agents who need powerful transaction management.
Wise Agent’s transaction management system is one of its core strengths. You can create customized checklist templates for buyers and sellers, automatically trigger critical date reminders, store all transaction-related documents, and track everything from a centralized dashboard. It’s designed to be the command center for all your active deals.
IXACT Contact, on the other hand, offers more basic transaction capabilities. It has an “Active Business” section where you can track deal details, key dates, and tasks. While functional for keeping track of your pipeline, it lacks the depth, automation, and document storage of Wise Agent's dedicated system. Agents who close many deals a year will likely find Wise Agent's tools more suitable.
Pro Tip: Before committing to any CRM, map out your entire transaction process. Identify every task, deadline, and document involved. Compare that map to the transaction management features of each CRM to see which one aligns best with your existing workflow.
Pricing and Cost Comparison: Which Offers Better Value?

Budget is a major factor for any real estate agent, and the pricing structures of these two platforms are fundamentally different. Understanding this difference is key to making the right choice for your business's financial health.
IXACT Contact Pricing Structure
IXACT Contact typically operates on a standard SaaS (Software as a Service) subscription model. Pricing is usually offered on a per-month basis, with a discount for paying annually. They have historically offered different tiers, including a plan for new agents, which may include additional coaching or setup assistance.
The core subscription includes the CRM, email marketing, the monthly newsletter, and the agent website. Some advanced features or third-party integrations might come at an additional cost. It's important to visit their official website for the most current pricing, as plans and features can change.
Wise Agent Pricing Structure
Wise Agent's pricing is its most famous feature: a simple, all-inclusive flat fee. For one low monthly or annual price, you get access to every single feature the platform offers. There are no tiers, no add-ons, and no hidden fees. This includes the CRM, transaction management, marketing suite, landing pages, and 24/7 customer support.
This model provides incredible value, especially for agents or teams who will use a wide range of the tools available. You never have to worry about upgrading your plan to access a new feature. Wise Agent also offers a 14-day free trial, allowing you to test the entire platform without any commitment.
The Verdict on Value
For the budget-conscious agent who wants the maximum number of features for the lowest possible price, Wise Agent is the undisputed winner on value. Its all-inclusive model is straightforward and packed with tools that other CRMs charge extra for.
However, value isn't just about price. If IXACT Contact's automated newsletter saves you 5-10 hours of work each month, the subscription cost could easily pay for itself in time saved. The best value depends on which platform's features you will actually use to generate more business.
Pros and Cons: A Balanced Look at IXACT vs Wise Agent
No CRM is perfect. Each platform has its strengths and weaknesses, and being aware of them will help you manage expectations and make an informed decision. Here's a balanced ixact contact comparison with a detailed wise agent review.
IXACT Contact: The Good and The Bad
Pros:
- Extremely User-Friendly: The interface is clean, intuitive, and easy to navigate, making the learning curve very short.
- Outstanding Customer Support: Users consistently praise IXACT Contact for its responsive, helpful, and knowledgeable support team.
- Done-For-You Marketing: The automated monthly e-newsletter is a huge time-saver and an effective tool for nurturing your database.
- Strong Relationship Focus: The entire platform is geared towards helping you build and maintain relationships with your sphere of influence.
Cons:
- Basic Transaction Management: The tools for managing deals are not as comprehensive as those found in Wise Agent or other dedicated transaction platforms.
- Dated Interface in Some Areas: While easy to use, some users feel the design can look a bit dated compared to more modern competitors.
- Fewer Advanced Features: It lacks some of the power-user tools like landing page builders and advanced lead routing found in all-in-one systems.
Wise Agent: Strengths and Weaknesses
Pros:
- Incredible Value for Money: The all-inclusive, flat-fee pricing model offers a massive suite of tools for a very low price.
- Powerful Transaction Management: Its transaction checklists, date tracking, and document storage are top-notch and a core strength of the platform.
- Comprehensive Feature Set: From landing pages to call lists to SMS marketing, it has nearly every tool an agent could need to run their business.
- Excellent Integrations: Wise Agent connects with hundreds of other real estate apps and services, making it a flexible hub for your tech stack.
Cons:
- Can Be Overwhelming: The sheer number of features can create a steeper learning curve for new users.
- UI Can Feel Cluttered: With so many tools packed in, some agents find the user interface less intuitive than simpler CRMs like IXACT Contact.
- Mobile App Limitations: While a mobile app exists, some of the platform's more advanced functionalities are only available on the desktop version.
How to Choose the Right CRM for Your Real Estate Business
So, after comparing features, pricing, and pros and cons, how do you make the final call? The best choice comes down to your personal business style, your technical comfort level, and your primary goals.
Choose IXACT Contact If…
You are a relationship-focused agent whose business is built on referrals and repeat clients from your sphere of influence. You want a system that is incredibly easy to learn and use, and you place a high value on having access to excellent customer support whenever you need it. Your main goal is to automate your client nurturing so you can spend more time on face-to-face interactions and dollar-producing activities. The idea of a professionally written newsletter going out to your database every month without you lifting a finger is highly appealing.
Choose Wise Agent If…
You are a systems-oriented agent who wants a single, powerful platform to manage every aspect of your business, especially transactions. You handle a steady volume of deals and need a robust system to keep everything organized and on track. You are comfortable with technology and are excited by the idea of having a deep toolkit—including landing pages, call automation, and detailed reporting—at your disposal. Getting the absolute most functionality for your money is a top priority.
If this sounds like you, you can explore everything Wise Agent has to offer.
Frequently Asked Questions (FAQ)
Here are answers to some of the most common questions agents ask when comparing these two real estate CRMs.
Is Wise Agent a good CRM?
Yes, Wise Agent is widely considered to be an excellent CRM, particularly for its value. It provides a comprehensive, all-in-one solution that covers contact management, marketing automation, and advanced transaction coordination for a very competitive flat fee. It's especially good for agents and teams who need powerful transaction management tools and want a single platform to run their entire business without paying for multiple different software subscriptions.
How much does IXACT Contact cost?
IXACT Contact's pricing can vary, so it is always best to check their official website for the most current information. Generally, they offer a monthly subscription fee, with a discount for paying annually. They have also been known to offer a “Rookie” plan for new agents, which provides the CRM at a lower cost for the first year to help them get their business off the ground. Their standard plan includes the core CRM, marketing features, and the agent website.
Who are the competitors of Wise Agent?
Wise Agent competes in a crowded market. Its main competitors include other all-in-one real estate CRMs and platforms. Some of the most common alternatives agents consider are Top Producer, LionDesk, Follow Up Boss, and kvCORE. Each of these platforms has its own strengths, with some focusing more on lead conversion (Follow Up Boss) and others offering fully integrated website and lead generation solutions (kvCORE).
Is Wise Agent better than Top Producer?
Whether Wise Agent is “better” than Top Producer depends on an agent's priorities. Top Producer is one of the oldest and most established CRMs in the industry, known for its deep feature set. However, Wise Agent is often praised for being more modern, easier to use, and providing better value with its simple, all-inclusive pricing. Many agents who have used both find Wise Agent's interface more intuitive and its customer support more accessible.
Final Thoughts: Making Your Decision
In the IXACT Contact vs Wise Agent matchup, there is no single winner for every agent. The best choice is the one that aligns with your business model, workflow, and budget. Both are excellent platforms trusted by thousands of agents, but they serve different needs.
IXACT Contact is the ideal partner for the agent who thrives on relationships. Its simplicity, stellar support, and automated marketing tools empower you to stay connected with your sphere effortlessly. It removes the friction from client nurturing, allowing you to focus on what you do best: building trust and closing deals.
Wise Agent, on the other hand, is the command center for the process-driven agent or team. It’s a workhorse platform that provides an incredible depth of functionality for an unbeatable price. If you want one system to manage leads, marketing, and complex transactions from start to finish, it's hard to find a better value. If a powerful, all-in-one platform with exceptional value sounds right for you, learn more about Wise Agent and start your free trial today.

